Skip to content

HyperHelp Documentation

HyperHelp turns your website content into an AI-powered chat experience. It crawls your pages, understands your content, and answers visitor questions accurately — with source citations, lead capture, and a fully customizable widget you can embed anywhere.

How it works#

  1. You create a chatbot and point it at your website.
  2. HyperHelp crawls your pages, extracts the content, and builds a searchable knowledge base.
  3. Visitors ask questions through an embeddable chat widget on your site.
  4. They get accurate answers sourced directly from your content — not hallucinated, not generic.

You can also add curated Q&A entries to fill gaps or handle common questions your content doesn't cover yet.


Documentation guide#

Get up and running#

  • Getting started — Go from zero to a live chat widget in under 15 minutes.

Core features#

  • Chatbots — Create and configure your chatbots.
  • Data sources — Set up crawls and add Q&A entries.
  • Chat — Test your chatbot from the dashboard before going live.

Widget#

Workspace#

  • Conversations — View and export widget conversations.
  • Team — Invite teammates and manage access.

Account#

  • Account settings — Profile, security, and appearance.
  • Billing — Manage your subscription, invoices, and usage.
  • Plans — Compare plans and features side by side.