HyperHelp lets you invite teammates to your organization so they can manage chatbots, review conversations, and monitor crawls — without sharing your account credentials.
Note: Team features are available on the Growth and Pro plans. See Plans for details.
Roles#
| Role | Permissions |
|---|---|
| Owner | Full access. Can manage billing, organization settings, team members, and all chatbots. |
| Member | Access to assigned chatbots only. Can chat, view conversations, manage data sources, and configure chatbot settings for their assigned chatbots. |
Each organization has one owner (the account creator). All other teammates are members.
Inviting a teammate#
- Go to Team in the sidebar.
- Click Invite member.
- Enter their email address.
- Select which chatbots they should have access to.
- Send the invitation.
The invitee receives an email with a link to join your organization. If they don't have a HyperHelp account yet, they'll be prompted to create one.
Managing access#
From the Team page, you can:
- Edit access — Change which chatbots a member can see. Click the actions menu next to their name.
- Remove a member — Revoke their access entirely. They'll lose access to all chatbots in your organization immediately.
Pending invitations#
Switch to the Invitations tab to see invitations that haven't been accepted yet. You can:
- Edit the chatbot assignments before the invitee accepts.
- Revoke an invitation to cancel it.
Team limits#
The number of team members you can have depends on your plan:
| Plan | Team members |
|---|---|
| Starter | 1 (owner only) |
| Growth | Up to 5 |
| Pro | Up to 10 |
See Plans for the full comparison.